KYC Product Operations Manager


  • Full Time
Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange.
Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.
If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.


  • Manage the existing portfolio of KYC and KYB vendors, evaluating performance and identifying opportunities for improvement or expansion
  • Develop and coordinate with internal stakeholders and vendors to implement strategies in order to build the best in-class KYC/KYB solution
  • Drive contract extension / new vendor on-boarding
  • Evaluate vendor performance data by tracking key metrics and service level agreements (SLAs). Collaborate with internal stakeholders to address any performance gaps and drive continuous improvement
  • Contribute to identifying and mitigating risks associated with vendor relationships. Assist in conducting due diligence and risk assessments to ensure vendor compliance with security, privacy, and regulatory standards
  • Handles monthly billing, forecasting and usage tracking while ensuring cost effectiveness of all vendors
  • Conduct market analysis to identify and select new vendors, deploy segment knowledge and insights to create strategy for business growth
  • Requirements

  • 5+ years of KYC or vendor management experience from Finance or Technology industry; Crypto experience preferred
  • Familiarity with contract management and vendor evaluation process, understanding of vendor relationship dynamics and negotiation principles
  • Result-driven. Strong ability in analyzing data to derive insights and make decisions
  • Excellent communication, analytical, logical thinking, problem-solving, and writing skills
  • Good time management and coordination skills to manage multiple projects and keep them on schedule
  • Adaptable, open-minded, and comfortable to work in a fast-paced remote working environment
  • Proficiency in written and spoken English is a must
  • Working at Binance
    • Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities
    • Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless
    • Tackle fast-paced, challenging and unique projects
    • Work in a truly global organization, with international teams and a flat organizational structure
    • Competitive salary and benefits
    • Flexible working hours, remote-first, and casual work attire
    Learn more about how Binancians embody the organization’s core values, creating a unified culture that enables collaboration, excellence, and growth.
    Apply today to be a part of the Web3 revolution!
    Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
    By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
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