Forensic Investigator II (Cape Town, Western Cape, ZA)

Capitec Bank Ltd

Join Us in Becoming the Best Banking Group in the World!!

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees.  Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.

Who We Are

At Capitec, we offer our clients banking and insurance products that are simplified, accessible, affordable, and delivered through a personal experience. By helping our clients manage their financial lives better, we enable them to live better. 

Why choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow. 

About the role

Guided by the Manager of Forensic Investigations or the Manager of Insurance Fraud Operations, you will investigate various fraud-related risks within Capitec. This includes external fraud, such as credit application fraud for Capitec Bank and policyholder or claims fraud for Capitec Insurance, as well as internal fraud, serious policy and procedure breaches, and criminal syndicates. You will examine each case thoroughly, identify involved parties, and gather evidence suitable for disciplinary hearings and/or criminal proceedings. Additionally, you will pinpoint control weaknesses and recommend preventative measures, improvements, and training initiatives to mitigate potential fraud. Your responsibilities will also include planning and conducting detailed investigations, recovering losses, and providing evidence for disciplinary and criminal proceedings. You will produce detailed internal and external reports, liaise with law enforcement, and maintain financial crime databases. Additionally, you will support real-time fraud-related inquiries, testify in court and disciplinary hearings, and conduct fraud awareness training.

Key Performance Areas

  1. Investigating fraudulent activities.
  2. Implementing fraud/theft preventative measures.
  3. Identification, monitoring and proactive investigation of criminal syndicate activities.
  4. External and Internal written and verbal reporting and stakeholder management, including to law enforcement bodies, regulatory bodies and industry bodies, as well as to line management and senior management. Enquiries and ad hoc responsibilities.

Our ideal candidate has

  • 1-3 years’ experience as a Forensic Investigator/Audit
  • A relevant tertiary qualification in Law, Finance or Forensics
  • Proven experience as a Forensic Investigator/Auditor in the financial Services Sector
  • Knowledge of fraud in the banking and/or insurance industry


If you are interested in being part of this dynamic team, on a mission to build the best financial services group in the world through unlocking the potential of its people, please apply. We would love to hear from you!


Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals

Conditions of Employment

  • A valid driver's license and own vehicle is required
  • Required to be available after hours in case of emergency
  • Clear criminal and credit record
Job Overview

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