Manager, Fraud (Vancouver)


  • Full Time
About GeoComply
We’re GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud.
Achieving significant business and revenue growth over the past three years and dubbed a tech “Unicorn,” GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year.
At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down.
The Role
Do you want a front-row seat at a high-growth tech company, working with bright, driven and collaborative colleagues as it approaches IPO? Do you want to roll up your sleeves and help them build and manage cutting-edge cybersecurity solutions?
At GeoComply we empower the future of digital trust as well as the future of our people. As a Fraud Manager, you’ll team up with our best and brightest to learn, share ideas, execute and create innovative solutions that directly impact our business. 
Operating at the center of a new generation of cybersecurity companies, leveraging today’s geolocation data to make better risk-based decisions, we are a critical piece of the security infrastructure for some of the world’s largest tech companies. 
At the heart of it all is our Risk Management team collaborating in a values-driven, fast-paced and inclusive environment.

Key Responsibilities

  • Work with Key Client’s handling multimillion dollar accounts and interfacing and presenting to these customers, from analysts to C suite level.
  • Managing, training and mentoring more junior team members
  • Identify and communicate fraud trends and mitigation tactics, pilot analytics and new detection tools to business stakeholders
  • Recommend solutions and product enhancements based on an understanding of the business strategy and stakeholder fraud needs
  • Respond to investigations from the state police departments and develop a deep relationship with key individuals in regulatory compliance
  • Create alignment on fraud tools, messaging and ‘voice’ to ensure open communication, collaboration and partnership with internal teams and key stakeholders
  • Identifying problems relating to anti-fraud and AML/ CFT risks for clients within their reports and programs, and creating meaningful improvements
  • Provide guidance and expertise in investigating fraudulent transactions for external clients
  • Support on hiring, onboarding and growing the Fraud Analyst team to a best in class standard
  • Work in compliance with GeoComply’s policies and procedures
  • Liaising with large enterprise digital businesses, to assist them in identifying and solving real-time fraud challenges
  • Analyzing user analytics reports and dashboards, to determine patterns and threat vectors to then provide to customers to fight potential fraud
  • Identifying problems relating to anti-fraud and AML/ CFT risks for clients within their reports and programs, and creating meaningful improvements
  • Monitoring client’s transactions, identifying, recording and reporting suspicious activity
  • Collaborating on report ideas and system solutions with appropriate internal and external stakeholders
  • Working closely with the data science team and machine learning specialists to identify new patterns of fraud and how to detect them.
  • Representing GeoComply in tradeshows and events including in-person client meetings.
  • Ensuring our clients are maintaining compliance.
  • Who You Are

  • 3-5 years of experience in a risk management leadership position
  • 6-8 years of experience in online gaming (Daily Fantasy Sports, Online Casinos, Poker, Online Sports Betting)
  • Demonstrated ability to maintain a high level of integrity, discretion, and confidentiality of sensitive, complex information
  • Analytical and detail-oriented
  • Excellent organization, prioritization, and time management skills; ability to work in a fast-paced environment to support a rapidly growing technology company
  • Strong interpersonal skills and highly-effective communication skills (verbal and written skills)Excellent proficiency in MS Office (Word, Excel and PowerPoint), Adobe Pro, and G Suite Programs (Google Docs, Google Sheets, Google Slides)Data Science skills are an advantage. 
  • Familiarity with Kibana, Jira, Confluence, Atlassian is an asset.
  • The typical salary range for this position is from $88000-$121000 annually. The base pay offered may vary depending on a variety of factors including, your qualifications, job-related knowledge, skills, and experience. In addition to our competitive salary package, we also offer the following personal and professional development benefits:
    Performance-based bonus and equity plans
    Generous paid vacation and sick days
    Extended health benefits
    Generous training and development allowance
    Charitable and DEI initiatives
    Team-building events
    Why GeoComply?
    Joining the GeoComply team means you’ll be part of an award-winning company to work, learn and grow. We are fast-paced, high-impact, and have a can-do team culture.
    To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization.
    Here’s why we think you’d love working with us.
    We’re working towards something big
    We’ve built a reputation as the global market leader for geolocation compliance solutions for over 10 years. We’re trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets.
    Our values aren’t just a buzzword
    Our values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for. They are our north star as we work together to build a company we’re all proud to be a part of. Learn more, here.
    Diversity, equity, and inclusion are at the core of who we are
    In collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more.
    Learning is at the heart of our employee experience
    At GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development.
    We believe in being a force for good
    We profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Learn more, here.
    We care about our team
    Our GeoComply team is talented, driven and hard-working, and is known for its positive attitude and energy.  At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program.
    We value in-person collaboration
    The benefits we have seen from teams being together have been tremendous in how we are able to collaborate and swiftly inform each other on what is happening across the company. By introducing an 80% attendance rate, we have seen the value in achieving more together as a company as we continue to foster collaboration across team members and departments.
    Apply Now!
    Interested in joining our team? Send us your resume and a cover letter. We can’t wait to meet you!
    – – – – – – – – – –
    At GeoComply, we live our value of Act with Integrity. Our workplace is built on mutual respect and inclusion, and we welcome applicants of all backgrounds, experiences, beliefs, and identities. Creating an accessible interview experience for all candidates is important to us. If you have any requests (big or small) throughout our hiring process, please don’t hesitate to let us know so we can do our best to prioritize your needs.
    We care about your privacy and want you to be informed about your rights. Please read our Applicant Privacy Notice before applying for the position.

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