Director of Compliance (AML/BSA)

Intermex Wire Transfer

  • Full Time

When it comes to money remittance services, Intermex is a leader you can trust. Founded in 1994, International Money Express (NASDAQ: IMXI) is a leading omnichannel provider of money transfer services. Focused on excellence, we always strive to provide unsurpassed quality and customer service, making the whole process quicker, easier, and more secure. Offering the digital movement of money through proprietary technology, a network of more than 100,000 payer locations, company-operated stores, our mobile app, and the company website, we enable consumers to send money from the United States and Canada to 27 countries, including Latin America, Africa, Asia, and now Europe.

In this role you will provide direction to the Department Managers as it relates to the application and adequacy of the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), KYC, OFAC and Dodd-Frank EFTA Regulation E compliance programs.  Provides support in the management of the day-to-day activities of the AML/BSA Compliance department.  Ensure timely and proper filing of reports to regulators and law enforcement as required.  Provides leadership, direction and growth opportunities to direct reports within the department, performing those responsibilities in accordance with the Company's policies, objectives and performance requirements.

Job Facts

  • Responsible for coordinating the management and oversight of high risk agents and customers, ensuring proper risk ratings, ensuring adequate transaction monitoring parameters and processes, completion of on-site/off-site reviews, gathering and maintenance of the required associated documentation and ensure required training is provided to agents and employees.
  • Responsible for planning, assigning or directing work, appraising performance, disciplining team members and resolving problems for team members who are direct reports. 

 Duties and Responsibilities  

  • Review all Compliance monitoring reports (includes review of risk matrix, transactional data, unusual activity, and Department performance metrics) and provide comments to the Chief Compliance Officer. 
  • Work with the CCO, in analyzing and reviewing complex suspicious activity. 
  • Oversee compliance department activities including transaction monitoring, BSA/AML agent and employee training, transaction release procedures, and monitor enhanced due diligence and KYC programs, in accordance with the Department’s objectives and performance metrics. 
  • Review Suspicious Activity Reports and CTRs, 
  • Host Compliance Committee Meetings, prepare presentation in collaboration with the Director of Regulatory Affairs and Chief Compliance Officer. 
  • Liaison between banks and Intermex as it relates to information requests, research and monitoring of bank accounts. 
  • Maintain proficient knowledge of the current AML, BSA, USA Patriot Act, OFAC and Regulation E. 
  • Establishes short-term and long-term objectives for all projects and assignments. 
  • Manage and Lead the direction of policy, procedure, and process updates and revisions as necessary to meet BSA, AML, and OFAC compliance requirements. 
  • Manage compliance strategy of consumer/agent fraud controls at the point of sale. 

 Supervisory Responsibilities 

  • Minimum of 7 years of supervisory/managerial experience in BSA and AML compliance. 


  • Bachelors college degree preferred.  
  • At least five (5) year experience in the field or related area. 
  • BSA/AML knowledge, CAMS or FIBA certification preferably.  
  • Fully Bilingual with excellent written and verbal communication skills, proficiency in Excel (intermediate), Microsoft Office, and data mining. 
  • Analytical, managerial and organizational skills. 


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