KYC Risk Analyst, Risk Operations

Marqeta

  • Full Time

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.

Position Summary

As Marqeta’s KYC Risk Analyst you will be responsible for managing day-to-day activities related to consumer and business KYC for Marqeta’s card programs.

This role can be performed in a hybrid work model (Tuesday, Wednesday, Thursday onsite) from our Warsaw office.  We’d love for you to join us!

What You’ll Do

  • Independently resolve problems that require in depth investigation and/or research
  • Conduct follow-up research on CIP/KYC issues
  • Maintain or exceed established standards for customer service, and resolves complex issues with little or no supervision or direction
  • Coordinates with Issuing Banks to ensure that Marqeta is compliant with their requirements for CIP/KYC; performs required CIP/KYC audits in compliance with bank requirements
  • Practice using sound decision-making and discretion in making independent decisions that mitigate corporate risk at each decision point throughout the review.
  • US and Global Sanctions research and oversight of the work performed by the BPO
  • Identify process and/or system improvement initiatives and resolution in order to re-engineer and streamline workflow.
  • Maintains a current understanding of and complies with Marqeta and Issuing Bank procedures and policies, including regulatory compliance issues related to BSA procedures and policies, GLBA, Dispute Resolution and Safeguarding Customer Information.

What We’re Looking For

  • Min. 3 years related experience
  • Proven ability to develop and implement efficient and effective business and consumer CIP/KYC processes
  • Demonstrated ability to achieve results through cross-functional, virtual teams
  • Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against demanding schedules
  • Superior communication skills (interpersonal, verbal, presentation written, email)
  • Positive attitude, team player, adaptable, resourceful, and self-starter who is able to work independently
  • Skilled in G-Suite, Snowflake, SQL and Looker.  

Nice-To-Haves

  • Experience in payments, fraud and risk domain
  • Advanced degree in Finance, Mathematics, Statistics, Computer Science or Economics, or other quantitative field.

Your Manager

  • Guy Bineli 

Recruiter For This Role

  • Agata Wojciechowska

Typical Process

  • Application submission
  • Recruiter phone call
  • Hiring manager video call
  • Virtual “Onsite” consisting of 4-5, 45 min calls

Offer!

#LI-Hybrid

About Marqeta

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that.  This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.


Marqeta’s Values

– Intentional Curiosity: We believe in asking the questions others shy away from. True progress comes from understanding today’s realities while challenging ourselves to do better and take on the status quo. 

– Thoughtful Responsibility: We believe that every interaction with our technology and platforms matters. Businesses and livelihoods rely on our work, so we strive for excellence and accountability every day with the highest standards for failsafe technology and compliance.

– Innovative Simplicity: We believe that simplicity is powerful, especially in innovation—making a tool work better or finishing that feature that makes everyone smile. Our customers face a lot of complexity. We’re not here to add more.

– Shared Success: We believe the measure of our success is the success of our employees, customers, and communities. From local businesses to big corporations, our impact goes deep and wide. And we’ve got the results to prove it.

– Passion to Thrive: We believe anyone with a better idea should be able to change the game for our company and our customers. We solve big problems for our customers and draw energy from that challenge and opportunity.


Equal Employment Opportunity, Accommodations and Privacy 

Marqeta is proud to be an equal opportunity employer that gives consideration to all qualified applicants regardless of race, ancestry, national  origin, color, Indigenous, citizenship, religion/creed, sex, sexual orientation, gender identity, gender expression marital status, family status, disability, veteran status, criminal histories consistent with legal requirements, or any other characteristic protected by applicable law. 

Our dedication to diversity and inclusion extends beyond the categories above. Review Marqeta’s ESG Report to see that dedication in action. Fostering an environment where everyone feels valued and respected creates a stronger and more innovative team at Marqeta. We celebrate the unique contributions of each individual and empower all members of our organization. Join us in building a company where diversity thrives and everyone can be their authentic selves.

If you require reasonable accommodation for the application process and beyond (including due to a disability), please submit this form and we will be more than happy to assist you. Marqeta will make reasonable accommodations for candidates when needed in accordance with applicable law. The Applicant and Candidate Privacy Notice applies to the personal data that you directly provide to us or that we collect during the application and candidate recruitment process.

 
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