Fraud Management Assistant Manager

Ninja Van

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region’s largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. 
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Job Descriptions

  • As Project manager / lead and representative of fraud related matters for all business verticals in organization such as research on market fraud prevention and mitigation technology, increasing fraud awareness among employees and Ensuring the quality of each rule, practice, or fraud risk process
  • Coordinating with multiple stakeholders in case of any occurring fraud cases within the company
  • Lead the fraud risk assessment throughout: Understand the company top risk’s, Managing the existing fraud controls, Identify gap, risk & vulnerability, and Integrate the fraud risk strategy across departments within the company
  • Implement policies, controls, software, and procedures that will prevent (or reduce the chance of) fraud
  • Create the enhancement or improvement throughout the policies and the process
  • Reporting mechanisms that monitor anomalies, such as exception reporting, data mining and trend analysis
  • Create and develop strategy plans of fraud project management
  • Job Requirements

  • Education minimum Bachelor’s/Master’s Degree from reputable university
  • +3 years of solid work experience in Fraud Management
  • Proven track record of project management experience on fraud prevention, mitigation and investigation.
  • Experienced in Fraud Management and Risk implementation and its regulations also the measurement tools/simulations
  • Preferably experienced in and familiar with Logistic activities and regulations or any kind industries such as marketplace, tech company, or consulting
  • Experienced and have knowledge in payment system, transactions monitoring, formulating risk and fraud management policies, procedures and working papers
  • Proficient in English, both oral and written
  • Good analysis, problem-solving, relationship-building, people management and leadership, communication skills and strong business acumen skills.
  • Able to work in a team or individually
  • Submit a job application
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