KYC Manager


  • Full Time
At SwissBorg, our mission is to build a spectrum of investment experiences that help people redefine wealth. Our app has over 790,000+ verified users, offering the best price and liquidity across 16 fiat currencies to buy 90+ cryptocurrencies. Users can earn yield, diversify their portfolios with our themed crypto bundles, and gain access to exclusive alpha investment opportunities. Our community is rapidly expanding, with more than $1.4 billion in assets held in the app and over 51,000 premium users.
Join us in shaping the future of finance, pushing the boundaries of what’s possible, and transforming the way people manage their wealth. Whether you’re in Austria or Taiwan, and whether your portfolio is worth one dollar or a million, SwissBorg provides the best tools to learn about digital currencies and manage your wealth effectively.
Join the team to help revolutionise the world together!
We are looking for a KYC Manager with experience in scaling teams and processes while keeping the focus on compliance. 

What you might be doing:

  • Set a clear vision for KYC area and make sure everyone is aware and contribute accordingly
  • Assist teams in setting and monitoring KPIs that support the improvement and growth plans, make sure the team has a data driven approach and openness to set in place new monitoring systems
  • Ensure the highest level of AML/KYC compliance and correctness in the daily work of the team
  • Make sure the teams and systems are ready for hyper growth – performing at highest quality level and efficiency
  • Perform annual budgeting and plans for the KYC area. 
  • Keep a close collaboration with all stakeholders 
  • Have high quality collaboration and workflow with all KYC teams, Director of Operations, Director of Compliance and other same level Managers
  • Maintain relationships with all relevant Service providers 
  • What you might bring:

  • Previous experience leading and empowering teams and team leaders;
  • Strong knowledge of AML/KYC requirements and regulation;
  • Experience working with senior leadership on strategic planning, reporting and initiatives to ensure operational standards and user experience
  • Experience with scaling teams;
  • Fluency in English; 
  • Good understanding of crypto and blockchain ecosystem
  • Why you should apply:
    – Freedom to build the company of your dreams
    – Learn with (super cool) experts in finance, engineering, AI, psychology and business
    – BORG bonus based on our meritocratic system
    – Flexible working hours
    – 25 working days of vacation + local holidays
    – We’ll provide you with a MacBook and a cutting edge tech stack to help you do your best work
    – Annual company and team retreats – We’d love to see you at the next one!
    – Continuous learning and development opportunities
    If our job description speaks to you, but you don’t feel like you meet 100% of the requirements, apply anyway! You may have skills we didn’t even know we needed.
    At SwissBorg, we embrace diversity. We strongly believe that getting the best outcome requires different perspectives and backgrounds. We’re committed to openness, curiosity and creating an inclusive culture because we know that diverse teams build better products and generate better ideas. We strongly encourage applications from everyone!
    Familiarising yourself with our product is crucial for anyone looking to join our team. Please make sure to test the app, explore our blog for the latest developments, and follow our Careers Page, LinkedIn, and X for regular company updates!
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