AML Officer – Online casino/iGaming

GIMO Global Interactive Marketing Online Ltd

  • Full Time

AML Officer – Malta Gaming Authority

About Us:

Global Interactive Marketing Online (GIMO) is a silver award winner for 2021 Employee Centric Company at UK Employee Experience Awards (UKEXA) in London. Company was established in 2006, based in the Waterloo/Southwark area with circa 200 employees working for us in London, and an additional 450 employees working globally as part of the group.

GIMO specialises in all aspects of online marketing, website and online games creation in the iGaming, Sports Betting, Poker, and Casino industries. Gimo works in close partnership with leading global gaming brands such as NetBet, 777, and betFIRST.

We have a very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service.


The responsibilities of this role are to perform core AML/CTF and Customer due diligence, PEP, Sanctions and associated compliance tasks as well as financial crime risk assessments of new and existing customers, to help secure compliance with law and regulation.

The Role assists the Group Money Laundering Reporting Officer (MLRO) and Group Safer Gambling (SG) Manager. The role is to be performed across the MGA – [The Malta Gaming Authority ] market.

Duties and Responsibilities:

  • Timely, efficient, and accurate Due Diligence (DD) checks of new and existing customers, ensuring records are accurate in all systems and that supporting documentation is scanned and filed correctly within agreed timelines.
  • Performing PEP, Sanction as well as Adverse Media checks and analysing the results to eliminate or confirm matches.
  • Communicating professionally and confidently with stakeholders including colleagues, account managers, Risk team and customer relations as part of the DD process.
  • Preparing AML and Player Protection management information (MI) from different sources (e.g. MixMax, KPIs, RMS, Sisense, GBG Report, Internal workflows, Gantt Chart Efficiency) for reporting to the senior management team.
  • Ensuring that action taken on customer accounts as in adherence with both internal policies and procedures as well as that set out by the regulator.
  • Keep up to date with all regulatory changes and guidance in line with the relevant regulatory governing bodies
  • Monitor and record enforcement action taken by the regulator with operators and extract
  • learning outcomes to improve existing processes and procedures
  • Make practical and acceptable recommendations where systems and procedures are in need of enhancing to counter the risk of financial crime
  • Review and record suspicion submissions and escalate to appropriate agency/regulator
  • Review and maintain AML/CTF Policies and Procedures  Create and provide AML training to new starters and other areas of the business
  • Adhering and input into internal processes and procedures outlined in guidance documents, RG
  • Policy, Customer Interaction Guidance, Best Practice & Guidance as set out by the regulator applicable to the market.
  • Interactions conducted by phone and email with customers
  • Reviewing financial documents to assess SOW.

General Compliance:

  • Provide additional support to the Head of Compliance and team where and when required.
  • Participation in ad hoc and project work as required e.g. remediation projects, process changes.
  • Audit training to learn from reviews conducted in relation to AML/CTF requirements
  • Completing additional tasks assigned from Management for new projects or efficiency improvements
  • Delivering AML e-learning and face-to-face training to all departments across the business to ensure a minimum level of AML awareness is met
  • Upskilling other departments on AML/CFT processes and procedures
  • Develop AML/CTF policies and procedures to assist in future improvements
  • Create internal controls applicable for market depending on specific regulation
  • Completing tasks, projects and workload at a level that maintains high levels of quantity and quality
  • Attend webinars and conferences to stay in touch with industry developments and establish relationships with providers to potentially enhance current methods.

Technical knowledge:

Confident in using Microsoft Excel, Word and PowerPoint, RMS, JIRA and new systems that are

implemented within the business

Person Specifications:

  • Experience of AML within a regulated sector within iGaming/Online Casino Industry , KYC analysis of clients and understanding of the customer due diligence process.
  • Experience in communicating with customers via Phone and Email (in English) is essential.
  • Knowledge of the Money Laundering Regulations within the UK and other European markets regulations is beneficial but not essential.
  • Experience in undertaking financial crime/AML investigations including, where appropriate, the reporting of SARs regulations is beneficial but not essential.
  • Confident in using Microsoft Office applications and/or Gsuite.
  • Safer Gambling experience is beneficial but not essential as full training will be provided.

Personal Development:

  • Complete and record internal e-learning to stay up to date with current internal processes and procedures
  • Continuous learning by researching relevant industry recognised qualifications and present business case for assistance for obtaining qualification
  • This role comes with the opportunity to undertake a six-month MLRO development programme at which successful completion will lead to taking on the role of DMLRO or MLRO of another market.

“GIMO is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.”

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