Financial Crime Investigator

Cynergy Business Finance

  • Full Time

Job Title: Financial Crime Investigator

Location: London

Contract Perm/FTC: Permanent

Salary: £30,000 per annum

Work type Place – Hybrid: 3 days in the office and 2 working from home

About us

Cynergy Bank is the UK’s human digital bank serving the needs of ‘scale up’ or medium sized and fast-growing SMEs; professionals; high net worth and mass affluent individuals, in essence those market segments that still value human service enabled by great technology.

We recognise that professional and personal lives often overlap and our mission is to help empower our customers to achieve their ambitions by serving all their interdependent banking needs. We provide a comprehensive range of digitally enabled products and services to meet the property finance, business and commercial banking, private banking and personal savings needs of our customers.

Our human and digital model transforms banking for customers who still value a face-to-face relationship that is enabled by the latest digital technology.

Through our partnership with firms such as Google Cloud and Wipro we continue to innovate in the human digital space, including via Cynergy Connect Technologies, our new Open Banking Hub, that will allow FinTech’s to offer a suite of next generation packaged digital products to help our customers to digitise their business.

Cynergy Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with Cynergy Bank Limited are protected by the UK Financial Services Compensation Scheme.

For more information on Cynergy Bank visit


A financial crime analyst, who investigates and analyses financial crimes, such as money laundering, fraud, and tax evasion. Working with customers, compliance functions, and other stakeholders to identify, prevent, and report financial crime risks and suspicious activities.


  • Investigate and make decisions on suspicion alerts for customers from several queues including transactions monitoring, sanctions screening, PEP and SIPs identification.
  • Manage and resolve end-to-end investigation (alerts, cases, reviews) in a timely manner, in line with agreed SLA’s
  • Draft and submit Internal Suspicious Activity Reports to the Money Laundering Reporting Officer (MLRO) as necessary
  • Dealing with general enquiries from the business or customer enquiries on financial crime matters
  • Facilitate requests for information by liaising directly with customers or via relationship mangers where appropriate
  • Action High Risk payment enquiries, liaising with personal customers where required to obtain necessary documentation and conduct open source searching where required
  • Action mortgage repayment enquiries in line with approved annual overpayments, requesting supporting documentation where required
  • Conduct periodic AML reviews for the Banks PEP’s, Personal Customers, and non-relationship

Essential Knowledge & Experience

  • Attention to detail, complete work tasks with thoroughness, accuracy and consistency
  • Excellent communication skills
  • Familiarity with anti-money laundering regulations
  • Ability to identify suspicious activity
  • Excellent investigation skills

Desirable knowledge & Experience:

  • ICA qualification in Anti Money Laundering (AML), CDD and Financial Crime Prevention.
  • Experience and background as an Alert/AML Investigator, with knowledge of financial crime typologies and trend

Behavioral Attributes:

  • Proactive and self-motivated
  • Strong organisation and planning skills with the ability to manage and priorities tasks
  • Ability to forge strong relationships with colleagues and clients
  • Strong critical thinking and ability to demonstrate good judgement
  • Team-player who can also work independently
Job Overview

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