Financial Crime Operations Assistant

A leading Hampshire based, challenger bank is seeking a new Financial Crime Operations Assistant.

Duties will include:

  • Perform customer KYC / PEP & Sanction screening.
  • Review suspicious customer account activity.
  • Support customer operations teams to resolve issues relating to suspicious activity.
  • Identify, investigate, and document fraud/abuse trends and patterns via the review of automated alerts raised by internal tools.
  • Review customer card chargebacks and appeal as necessary
  • Develop knowledge of processes, regulations, and applicable law regulation on credit card fraud and fraud recovery through research of internal/external resources and assisting more experienced Fraud Investigators.

Experience required:

  • Experience working in or supporting a financial crime / fraud prevention team
  • Knowledge of card processing / card transactions.
  • Excellent attention to detail.
  • Naturally investigative and able to make decisions quickly.

Hours: Monday-Friday 10am-6pm or 11am-7pm

Office based at least 3 days per week.

Job Types: Full-time, Permanent

Salary: £25,000.00-£26,000.00 per year

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