Manager, Payment Modernization Fraud Strategy (Toronto, ON, CA, M5H1H1)

The Bank of Nova Scotia P




Requisition ID: 202562

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


The Manager, Payments Modernization Fraud Strategy is a pivotal contributor to our department’s success. Reporting to the Director of Payment Modernization Fraud Strategy, this role involves collaborating with cross-functional teams and aligning priorities with overall Fraud Operations goals. Responsibilities include supporting discovery and planning sessions for the Payment Fraud Monitoring (PFM) lab, actively participating in lab activities, creating a communication strategy for new fraud monitoring, and ensuring successful business validation. The Manager also provides valuable business insights and maintains stakeholder alignment on requirements for the PFM lab.


Is this role right for you? In this role you will:

  • Supporting delivery of assigned projects or initiatives by managing progress of action items, tracking, and reporting on work effort, acting as a key contributor in resolving any issues or concerns, ensuring open communication and engagement with working group participants
  • Work closely with the Director Payment Modernization Fraud Strategy and Senior Manager, Payment Modernization Fraud Monitoring, Obtain and develop a good understanding of businesses, risks, and processes for assigned projects.
  • Performs cost benefit analysis and risk assessments on projects and initiatives.
  • Support completion of data validation activities and ongoing data quality engagements
  • Obtains business requirements from stakeholders and documents via PFM lab intake; helps to support prioritization and execution of requirements.
  • Supports all due diligence requirements in support of Payment Modernization Fraud Strategy (i.e. NIRA submissions, responses, action plans, PIA, TRA, OR, or any other control partner assessments)


Do you have the skills that will enable you to succeed in this role?  We’d love to work with you if you have:   

  • Strong knowledge of Fraud Operations.
  • Undergraduate degree in business or related field required.
  • Proven analytical and problem-solving skills.
  • Strong understanding of regulations and operational risks impacting the Bank and the importance of key mitigating controls
  • Strong relationship management skills
  • Operate with a degree of independence and requires sound judgment and discretion in reporting or escalating complex and sensitive issues guidelines/prescribed routines.
  • Strong oral and written communication skills
  • Basic SQL knowledge: familiarity with SQL syntax, querying databases, and understanding data structures.


What’s in it for you?

  • A rewarding career path with diverse opportunities for professional development
  • Lead strategic projects with a significant impact on business line growth.
  • Opportunity to work with a very enthusiastic team that helps our clients by ensuring the Bank is able to continue to operate to deliver key business services.
  • A culture that promotes teamwork and cross-functional collaboration to achieve business goals. Inclusive workplace that values diversity of thought, background, and experience
  • Hybrid working environment allowing for work/life balance



Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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