FVP/VP, Business Unit Specialist (Fraud Program), Group Retail (Singapore (City Area), SG, 048624)

United Overseas Bank Limited

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Transformation & COO Office is the enabler to achieve the business goals across the 3 business units of Group Retail – Personal Financial Services, Business Banking and Private Banking.

Group Retail has 13 strategic programs that cover customer touchpoints (digital and omnichannel), core product capabilities (cards, wealth, business banking) in addition to data and productivity programs. Each program has embarked on the new ways of working which is on the journey to develop empowered, cross-functional teams.

Job Responsibilities

To deliver the program objective of implementing best in class regional capabilities & operating model for fraud prevention, detection & management across CASA & Cards:
– Work with stakeholders across Products, Digital, Fraud Ops etc. to get inputs and document business requirements
– Define and document to be business processes, and create target operating models- Work with GTO to manage timely delivery, and manage risk/issues
– Work with Testing team to translate biz requirements to test scenarios
– Work with stakeholders to drive adoption/commercialisation, and track effectiveness

Job Requirements

  • Degree or professional qualification in business or banking / financial services areas
  • Minimum 8-10 years of experience preferably in a similar capacity 
  • Solid knowledge of banking and financial services regulations, and strong understanding of financial products and systems
  • Strong stakeholder management experience demonstrated in prior roles (including managing external interfaces)
  • Possess creativity, and self-motivation to identify solutions in an ever-changing regulatory environment
  • Excellent communication and interpersonal skills to positive influence people to make appropriate decisions, and resolve conflicts effectively

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.

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