Clubhouse Operations Supervisor*

US Government, Department of Behavioral Health

Be an agent of change and make a difference in delivering health and wellness to millions of residents.

Join a team who is passionate about the services they provide and is committed to making a difference throughout San Bernardino County.

The San Bernardino County Department of Behavioral Health (DBH) invites qualified professionals to apply for the position of Clubhouse Operations Supervisor*, who will be responsible for managing and coordinating the overall operations of DBH Clubhouses throughout the County. The incumbent will be responsible for overall clubhouse functions and activities, i.e., monitoring ongoing consumer-directed service delivery, monitoring adherence to the approved program plan, supervising, training, assigning, and evaluating personnel in the daily operation of the clubhouses; managing and monitoring site specific purchases/expenditures, ensuring adequate staff coverage while utilizing staff in a mutually beneficial way for both staff and consumers; supporting lived-experience staff in job growth and State Certification; and interviewing, hiring, and participating in the disciplinary process of employees as required.

Examples of typical job duties include:

  • Supervise clubhouse operations and support staff of assigned locations in the provision of peer support services.
  • Plan, organize, and direct day-to-day operations including cooperation with peer run boards for consumer directed operations, resolving consumer concerns, navigating crisis resourcing, and monitoring data collection.
  • Track and approve expenditures as allocated for assigned locations.
  • Work with internal and external partners to meet the needs of the consumers attending the program.
  • Serve as the liaison for other partner agencies as deemed necessary or as needed in relation to clubhouse operations.
  • Handle non-clinical consumer concerns.
  • Handle projects concerning facility issues with assigned locations as directed.
  • Monitor daily operations and modify as needed in partnership with consumers to ensure operations are in line with the service model.
  • Ensure compliance with non-clinical policies.
  • Assist staff in professional growth including Peer Certification as appropriate.
  • Respond and provide solutions to issues presented by non-satisfied consumers.

The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department.

The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH’s core values are service, integrity, accountability, and trust.
DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $164 million-dollar annual budget.


Click HERE to learn more about the Behavioral Health Department.
Click HERE to learn more about San Bernardino County

*Official Title: Clinic Operations Supervisor

For additional details, please refer to the Clinic Operations Supervisor job description.


Background Check: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident.

Travel: Travel throughout the County may be required. Employees will be required to make provision for transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Statewide and national travel is occasionally required.

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