Community Service Officer I/II

US Government, Police Department

Are you a confident, enthusiastic, motivated professional who wants to make a difference in the community? The Bellingham Police Department is now hiring four Community Service Officer positions. Qualified candidates must be safety oriented, skilled at decision making, problem solving, and conflict resolution. Community Service Officers will be required to have the ability to work independently to support and assist both the department and the public.

Responsible for assisting Police Department personnel with law enforcement related tasks that do not require the authority of a sworn, commissioned police officer.  Performs a wide variety of specialized and technical non-sworn law enforcement duties in support of Police operations and services in the areas of patrol, outreach, investigations, evidence, forensics, training, and other areas as assigned. Provides information and assistance to the public and performs a variety of other non-sworn law enforcement technical and administrative functions in support of police operations and activities.

Community Service Officer I: This position will start at Step 1 ($24.91/hour). Employees receive step increases annually in accordance with the collective bargaining agreement and City policy. The full hourly range for this position is $24.91 – $30.29.

Community Service Officer II: This position will start at Step 1 ($28.02/hour). Employees receive step increases annually in accordance with the collective bargaining agreement and City policy. The full hourly range for this position is $28.02 – $34.11.

The City of Bellingham offers generous vacation, sick leave, and paid holidays. Our full time and part time employees receive medical, dental, vision, retirement options, and access to our employee assistance program. For more information, please visit https://cob.org/about/employment/benefits.

Closing Date/Time: Fri. 12/9/22 4:30 PM Pacific Time

DISTINGUISHING CHARACTERISTICS:

The Community Service Officer is distinguished from the Police Officer classifications by the latter’s responsibility for performing the full range of commissioned law enforcement activities.  The Community Service Officer is distinguished from other non-sworn office and administrative classifications by the primary focus on assisting commissioned personnel in performing law enforcement duties which frequently requires significant contact with the public to supply or gather information by telephone or in person. 

Community Service Officer I– This is the entry-level classification in the Community Service Officer class series. The Community Service Officer I primarily performs duties in support of patrol operations. Work assignments vary depending upon the function to which individuals are assigned and to meet departmental staffing and work productivity requirements. 

Community Service Officer II– The Community Service Officer II is distinguished from the Community Service Officer I by the performance of duties requiring a higher level of independence and discretion. The Community Service Officer II primarily performs technical duties in support of outreach, investigations, evidence, or forensics department functions. Appointment to the higher class requires a thorough knowledge of departmental policies and procedures applicable to the work and ability to work independently in multiple functional areas.  

 

SUPERVISORY RELATIONSHIPS:

Reports to various supervisors at the Bellingham Police Department as assigned.  Work is performed under general supervision and the guidance of City and departmental policies and procedures. 

 

ESSENTIAL FUNCTIONS:

  1. Provides information and assistance to the public in person, by phone or email. Provides initial non-emergency contact with the public and representatives of other agencies; determines the nature of the contact; provides factual information regarding services, policies and procedures.
  2. Responds to requests for service not requiring sworn law enforcement presence such as lost/found property, criminal mischief, graffiti and parking complaints.
  3. Collects information from victims and witnesses, conducts research, and refers information as necessary to appropriate party for follow up. 
  4. Reviews online reports filed by the public; conducts outreach or research within scope of authority and identifies reports requiring follow-up by a sworn officer.
  5. Prepares written documents including criminal and non-criminal police reports and memos.
  6. Performs vehicle abatement functions; prepares abandoned vehicle descriptions; arranges for towing of vehicles.
  7. Performs fingerprinting services for concealed pistol license applications. 
  8. Assists with or performs traffic direction or control at traffic accidents or events. Sets up traffic cones, barricades and flares. 
  9. Assists with various administrative duties including record keeping, data entry, filing, indexing, report entry, and other specialized technical and general clerical work.

 Community Service Officer II

In addition to the essential functions listed above, the Community Service Officer II performs the following essential functions, as assigned:

  1. Conducts community outreach; provides information and education to businesses, schools, homeowners and community groups. Researches, develops and presents information regarding crime prevention such as Crime Prevention Through Environmental Design (CPTED).
  2. Assists in investigative activities; organizes cases, conducts research and gathers information. Provides assistance in developing suspect leads, collecting and reviewing video evidence and contacting witnesses. 
  3. Performs sex offender data entry.
  4. Serves as background investigator by coordinating background investigations of prospective department employees; prepares and maintains files, conducts interviews, collects relevant information and coordinates professional services.
  5. Provides assistance in processing and maintaining evidence and property; may assist in collection and processing of evidence in the field as assigned. 
  6. Assists with special projects and assignments.

WORKING ENVIRONMENT

Work is performed both indoors and outdoors in any and all property existing in the City of Bellingham and its environs, and in all weather conditions. May be exposed to disturbing and sensitive dialogue, materials and photographs, including exposure to weapons, significant health hazards, hazardous materials and pathogens.   Work may be performed in chaotic and intensely demanding time-sensitive situations.  May be exposed to property that may be soiled from a crime scene or pest infestation.

Physical strength and agility sufficient to perform the essential functions of the classification, including:

  • Frequently operate a computer and other office machinery such as a keyboard, mouse, phone and fax machine; 
  • Effectively communicate accurate information and ideas with others in person, over the phone and via radio; 
  • Move between worksite locations throughout the City; 
  • Traverse uneven terrain; 
  • Frequently lift and move objects weighing up to 35 lbs;
  • Occasionally lift and move objects weighing up to 45 lbs.
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