Under general supervision, performs full-performance level work in selecting, installing, implementing and maintaining multiple platforms and multiple applications, in particular that associated with Local Area Network/Wide Area Networks, mid-range systems and/or large systems. Depending upon the assignment, may function as a resource for software support and/or develop a computer literacy curriculum and training for a large agency or multiple agencies. Troubleshoots problems which occur in various networked micro, mini and mainframe computer systems. Trains users on proper procedures and usage of computer hardware and software and/or assists in development of customized user training. Evaluates and recommends software and upgrades. May specialize in an area of technical expertise such as networking technologies, data communications, hardware support, software support, training or information technology forensic examinations and conducting investigations of computerized accounting or other computerized records systems. Performs related work as required.
 
Distinguishing Characteristics:
This position requires advanced training or experience in a technical specialty. The Information Systems Specialist 2 is primarily assigned to installations involving complex communication needs or integrated solutions involving multiple applications and multiple platforms. Tasks may include hardware and software selection, implementation planning and installation, training one-on-one and in a classroom environment, and providing on-going support. Incumbents work in projects involving complex connectivity between departments, multiple locations and multiple platforms. May include full-performance information technology forensic examinations of computer hardware, software or records systems.

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IMPORTANT: Your eligible score will be based on information provided in your application; therefore, make sure your application is detailed and complete. You MUST complete ALL parts of the application, including the Work Experience section.

ATTENTION: Applicant must verify post high school education by submitting an official transcript or diploma, training or licensure earned pertaining to this position by the closing date of the posting, if not previously verified. If you are claiming Veterans preference, please submit “MEMBER 4” form and/or your VA Letter.

Please attach documents to the online application before submitting it. Or, you may email it to: applicantservices@wv.gov or by mail to: WV Division of Personnel, 1900 Kanawha Blvd. E., Building 3, Suite 500, Charleston, WV 25305.

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