Manager, Intake & Case Investigation

US Government, Public Health Services

***This is a Grant-Funded position with an anticipated end date of May 31, 2026***

Harris County Public Health has earned the 2023 Best Place for Working Parents Business Designation.

About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 700 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

Position Overview:
Under the supervision of the Communicable and Emerging Diseases Senior Manager, the Intake & Case Investigation Manager will oversee the operations of incoming reports, laboratory results, and assign case investigations for communicable and emerging diseases teams. The focus of intake records and case assignments will be for all reportable conditions according to Texas state statutes.

Duties & Responsibilities:
  • Manage and oversee the operations of the Intake and Case Investigation teams, which includes overseeing medical/lab requests, processing of lab results, and investigation of reported diseases.
  • Ensure new employee training, performance management, and compliance with internal policies, procedures, and protocols are implemented as well as external guidelines, laws, and regulations as appropriate.
  • Oversee with development, documentation, and implementation of process improvements to increase the efficiency and productivity of the team. Identify gaps, recommend process changes, and implement improvements under the direction of the Senior Manager.
  • Contributes to department wide reporting and initiatives pertaining to communicable and emerging diseases, including cases reported and investigated.
  • Represents OESED and HCPH at departmental, regional, state, or national meetings or committees related to communicable and emerging diseases. In the absence of the Communicable and Emerging Diseases Senior Manager, attends meetings and responds to inquiries on their behalf. 

Harris County is an Equal Opportunity Employer

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Job Overview

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