Medical Director

US Government, Social Services Agency


(Administrative Manager III Specialty)

              FLEXIBLE HOURS

This recruitment is open to the public.  The eligible list established through this recruitment will be used to fill current and future Medical Director (Administrative Manager III Specialty) vacancies within Social Services Agency (SSA) and throughout the County of Orange.  This list may also be used to fill similar and lower-level classifications.
This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PT) on the day the County’s needs are met.  
   Applicants are encouraged to apply immediately.

Whether it’s manicured beach towns or celebrated theme parks, all framed by oceanfront towns and luxury yachts, Orange County is commonly known as “The OC” and stands out as one of the state’s most iconic destinations. With a population of over three million residents, Orange County is the sixth largest county in the United States. Residents enjoy over 42 miles of pristine beaches, three major harbors, vast wilderness parks, beautiful nature preserves, and approximately 402 miles of riding and hiking trails. The OC is a destination region rich with top-notch universities and colleges, some of the highest quality public and private schools in the nation, many corporate headquarters and technology firms, and four international airports within an hour’s drive. Many world-class meeting and entertainment venues, convention centers, and some of the state’s most popular attractions such as Disneyland and California Adventure Resorts, Knott’s Berry Farm, and major sports franchises including the Anaheim Angels Baseball, Anaheim Ducks Hockey, the U.S. Men’s National Volleyball Team, and the 2012 Olympic Games Silver Medal winning U.S. Women’s National Volleyball Team call the OC home. Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play.

Click here to learn more about the County of Orange.

Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions:  Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children.

Click here to learn more about the Social Services Agency. 
Click here to view a video about Social Services Agency.

Reporting to the Director of SSA, the Medical Director will serve as an adviser and expert in the development and application of comprehensive integrated health programs and services, including prevention efforts for current SSA clients and those at-risk of requiring services. The primary job duties of the Medical Director include, but are not limited to:
Leadership and Collaboration with Medical, Social Services, and Other Professionals; Healthcare Institutions; and Community Collaboratives and Organizations

  • Leads the Working to End Child Abuse and Neglect (WE CAN) Coalition which is composed of over 100 public/private programs with the goal of preventing, identifying, and treating maltreatment in Orange County
  • Being involved in the WE CAN Coalition provides the opportunity to create innovative programs across multiple disciplines (i.e. medical, law enforcement, judicial, academia, etc.)
  • Collaborates with great institutional affiliates such as UCI, CHOC, Kaiser Permanente, and multiple partner organizations
  • Leads prevention efforts and works collaboratively with other medical professionals and healthcare institutions in the provision of care for suspected victims of child abuse, neglect, and trauma (including follow-up care)
  • Provides expert advice about child abuse prevention and child safety for community organizations and collaborations
  • Participates in multidisciplinary teams that include law enforcement and Deputy District Attorneys in investigating and managing child abuse, neglect and trauma cases 
  • Provides expert guidance in interactions with local healthcare agencies and medical providers
  • Provides medical leadership for community medical and safety efforts that coordinate responses to topics like child abuse, neglect and trauma, access to medical care, social determinants of health, and more
  • Provides executive leadership for relevant medical projects and coordinates with other local agencies and providers in response to legislative and process changes such as California Advancing and Innovating Medi-Cal (CalAIM)
  • Collaborates with SSA staff and all levels of management
  • Helps develop and oversee contracts for medical services embedded in or in partnership with SSA
  • Upholds the values and mission of SSA while making significant professional contributions

Education and Training for Health Care Professionals and Other Groups

  • Develops and provides education and training related to child abuse, neglect and trauma, Adverse Childhood Experiences (ACEs) and other social determinants of health
  • Has the opportunity to use recent clinical experience
  • Listens and watches trends in fieldwork
  • Provides education to medical doctors in the community on child abuse, neglect, maltreatment and trauma, and social determinants of health including ACEs
  • Participates in OC multi-disciplinary teams that educate about child abuse and neglect prevention and identification, ensure children are protected, and review the death of children, women, and the elderly 
  • Enhances support for and knowledge of pediatric providers to increase the quality of care, accuracy of medical opinions, appropriate reporting to the Child Abuse Registry, and referrals to services for high-risk families
  • Consults on emergent public health threats in accordance with laws and regulations of the state of California and on specific agency policy and practice related to SSA matters
  • Participates in disaster planning
  • Trains community medical providers, residents, students, SSA social work staff; law enforcement; other community partners, and the general public
  • Participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs including providing administrative direction
  • Acts as liaison to other County agencies/departments, including SSA business partners, when required
  • Maintains a current, valid California medical license
  • Analyzes, comprehends, and interprets applicable state and federal laws
  • Performs other duties and responsibilities as required

The ideal candidate will possess at least five (5) years of experience beyond residency and demonstrate extensive experience designing and managing highly diverse and complex programs; excellent leadership, collaboration, and engagement skills; knowledge of child abuse forensic examinations and diagnosis; education and training of health care professionals and other mandated reporters; strong decision-making skills; and excellent written and oral communication skills.

Candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.)  In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child.

Must be in possession of a valid California Physician’s and Surgeon’s License and Board Certification in Pediatrics or Family Medicine 

Click here for a complete listing of minimum qualifications for the Administrative Manager III (Specialty) classification, including Physical and Mental Requirements & Environmental and Working Conditions. 

Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition.
Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.
Application Screening (Refer/Non-Refer)

Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step.

Application Appraisal Panel/Application Rating (Weighted 100%) 
Application materials will be rated by a panel of job knowledge experts for those qualifications most needed to perform the duties of the job. The more qualified candidates will be referred to the next step. This is a competitive process; therefore, be sure to include how your background aligns with the position and be thorough in your responses. Application must emphasize all the areas in which you have demonstrated expertise and document accomplishments in the specific competencies related to the position, as they will be screened to identify the most qualified candidates.

Based on the Department’s needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. 
Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

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