Medical Director

US Government, Social Services Agency

(Administrative Manager III Specialty)

This recruitment is open to the public.  The eligible list established through this recruitment will be used to fill current and future Medical Director (Administrative Manager III Specialty) vacancies within Social Services Agency (SSA) and throughout the County of Orange.  This list may also be used to fill similar and lower level classifications.

This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PT) on the day the County’s needs are met.
 Applicants are encouraged to apply immediately.

Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency and is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange.
Funding for programs comes primarily from Federal, State and County sources. SSA’s budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers.
SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children.
Click here to learn more about the Social Services Agency.
Click here to learn more about the County of Orange.

Reporting to the Director of SSA, the Medical Director will serve as an adviser and expert in the development and application of comprehensive integrated health programs and services, including prevention efforts for current SSA clients and those at-risk of requiring services. The primary job duties of the Medical Director include, but are not limited to:

  • Upholds the values and mission of SSA while making significant professional contributions
  • Provides expert guidance in interactions with local health care agencies and medical providers
  • Helps develop and oversee contracts for medical services embedded in or in partnership with SSA
  • Provides medical leadership for community medical and safety efforts that coordinate responses to topics like child abuse, neglect and trauma, access to medical care, social determinants of health and more
  • Provides executive leadership for relevant medical projects and coordinates with other local agencies and providers in response to legislative and process changes such as California Advancing and Innovating Medi-Cal (CalAIM)
  • Provides education to medical doctors in the community on child abuse, neglect, maltreatment and trauma, and social determinants of health including Adverse Childhood Experiences (ACEs) 
  • Participates in OC multi-disciplinary teams that:
    • Educate about child abuse and neglect prevention and identification
    • Ensure children are protected
    • Review the death of children, women and the elderly 
  • Enhances support for and knowledge of pediatric providers in order to increase::
    • Quality of care
    • Accuracy of medical opinions
    • Appropriate reporting to the Child Abuse Registry
    • Referrals to services for high risk families
  • Consults on emergent public health threats in accordance with laws and regulations of the state of California and on specific agency policy and practice related to SSA matters
  • Participates in disaster planning
  • Trains community medical providers, residents, students, SSA social work staff; law enforcement; other community partners, and the general public
  • Participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs including providing administrative direction
  • Acts as liaison to other County agencies/departments, including SSA business partners, when required
  • Maintains a current, valid California medical license
  • Analyzes, comprehends, and interprets applicable state and federal laws
  • Performs other duties and responsibilities as required


The ideal candidate will possess at least five (5) years of experience beyond residency and demonstrate extensive experience designing and managing highly diverse and complex programs; excellent leadership, collaboration and engagement skills; knowledge of child abuse forensic examinations and diagnosis; education and training of health care professionals and other mandated reporters; strong decision making skills; and excellent written and oral communication skills.

The ideal candidate will also have knowledge and experience in the following core competencies:

Education and Training for Health Care Professionals and Other Groups:

  • Develops and provides education and training related to child abuse, neglect and trauma, ACEs and other social determinants of health as well as more general medical topics to:
    • Physicians, residents, and other health care personnel
    • Social Workers, law enforcement, Deputy District Attorneys
    • Other mandated reporters
    • Community organizations

Leadership and Collaboration with Medical, Social Services, and Other Professionals, Health care Institutions and Community Collaboratives and Organizations:

  • Leads the WE CAN Coalition, a more than 100 program public private partnership with the goal of preventing, identifying and treating maltreatment in Orange County.
  • Leads prevention efforts and works collaboratively with other medical professionals and health care institutions in provision of care for suspected victims of child abuse, neglect and trauma (including follow-up care)
  • Provides expert advice about child abuse prevention and child safety for community organizations and collaborations
  • Participates on multidisciplinary teams that include law enforcement and Deputy District Attorneys in investigating and managing child abuse, neglect and trauma cases 

Candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.)  In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child.

Must be in possession of a valid California Physician’s and Surgeon’s License and Board Certification in Pediatrics or have the ability to obtain Pediatrics Board Certification within six months from the date of hire.

Click here for a complete listing of minimum qualifications for the Administrative Manager III (Specialty) classification, including Physical and Mental Requirements & Environmental and Working Conditions. 

Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition.
Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.
Application Screening (Refer/Non-Refer)

Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step.

Application Appraisal Panel/Application Rating (Weighted 100%) 
Application materials will be rated by a panel of job knowledge experts for those qualifications most needed to perform the duties of the job. The more qualified candidates will be referred to the next step. This is a competitive process; therefore, be sure to include how your background aligns with the position and be thorough in your responses. Application must emphasize all the areas in which you have demonstrated expertise and document accomplishments in the specific competencies related to the position, as they will be screened to identify the most qualified candidates.

Based on the Department’s needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. 
Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

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