Situational Incident Response Officer (Brisbane, QLD, AU, 4000)


An exciting opportunity to join Ventia (placed #3 in the AFR BOSS Best Places to Work – Property, Construction and  Transport Sector) as a Situational Incident Response Officer on our Transurban contract. The role provides first response services to traffic incidents on various motorways and tunnels in Brisbane. 

What’s on Offer 

  • $88 703 TFR (plus extra un-rostered hours paid at penalty rates) 
  • Permanent full time with 5 weeks annual leave per year
  • Regular training, development and upskilling provided
  • Access to a variety of Health and Wellness initiatives – including the EAP, Ventia's Healthy Minds program and Healthy Bodies program
  • Employee benefits such as corporate travel discounts, Novated leases, private health discounts, credit discounts and more

About the Role
You will be required to work a mix of 8-hour and 12-hour shifts which are part of a rotating roster with both day and night work required (similar to emergency services rosters). Your shifts commence at Stretton, Murarrie and Bowen Hills. Duties include –

  • First responder to traffic accidents / breakdowns along major roads and highways including the AirportlinkM7, Clem7, Legacy Way, Inner City Bypass, Go Between Bridge and the Gateway and Logan Motorways
  • Work towards the safety of your team, commuters and other related parties whilst engaging in conflict resolution and managing critical incidents
  • Ensure optimum safe lane availability and relay up-to-date information to the public, supervisors, and the wider response team
  • Operate and range of vehicles to assist with all aspects of civil maintenance (including rubbish removal, attenuator truck and tow trucks)
  • Work closely with emergency services and as well as provide basic first aid and firefighting when required and safe to do so
  • Emergency repair work for road network restoration and to return the roads to normal operational condition 

Mandatory requirements for this role

  • MR drivers’ licence
  • Construction white card
  • Must be able to work both day and night shift

About Ventia
Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely and sustainably, harnessing the latest technologies and brightest minds. With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate.


Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGTBQI+, Women, Veterans and spouses and people with disabilities.


How to Apply
Please click on the link below to submit your covering letter and resume.

Position Reference Number: 158424

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