Team Manager AML/KYC (Warszawa, Warszawa, PL)



 [Warsaw -hybrid]



This is Worldline.


Worldline helps businesses of all shapes and sizes to accelerate their growth journey – quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.


The Opportunity


As the People Leader of a Risk Onboarding Team, you'll be steering the initial risk assessment process for customers, both Merchants and Partners, during their onboarding journey. Your leadership will ensure streamlined outreach and standardization of risk onboarding procedures across the entire group.


The role requires strong leadership and team management skills. There are multiple stakeholders and the ability to collaborate and communicate within and across teams is central in the role. It comes naturally to see the big picture without losing an eye for detail. The work is based within a global multicultural company and the ability to be flexible and shift tasks and priorities in a fast-paced environment is essential.



Day-to-Day Responsibilities​


  • Lead, mentor, support and develop the Risk onboarding team, ensuring operational excellence in assessing customer risk
  • Oversee the initial risk assessment of new customers – both Merchants and Partners. 
  • Responsibility to safeguard that Worldline’s policies, internal and external regulations are being adhered to in the risk onboarding process for all team members
  • Ensure that complex cases or those requiring specialized expertise are escalated to the Center of Excellence
  • Collaborate with other teams and departments to ensure consistent application of policies and risk assessments
  • Take responsibility for management reporting and tracking of action lists for the team.
  • Communicate statuses, risks, and issues to senior management and stakeholders, including progress reports, executive summaries, and presentations 
  • Foster a collaborative team environment, ensuring that all team members understand their roles and responsibilities and are working effectively together
  • Training and Awareness: Stay updated on regulatory developments and industry best practices related to KYC and anti-money laundering (AML) to ensure compliance awareness among team members.


Who Are We Looking For


We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

  • You have experience in risk management, onboarding, and underwriting
  • You adept in assessing risk and making informed decisions
  • You have proven strong leadership and team management skills
  • You have excellent communication, presentation, and stakeholder management skills 
  • You have strong analytical and problem-solving skills, with the ability to think strategically and tactically 
  • You can work independently in a fast-paced environment and manage multiple tasks and lead cross-functional teams in a dynamic environment. 


Perks & Benefits


At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:


  • Private medical & life insurance
  • MyBenefit Platform
  • Holiday allowance
  • Public transportation allowance
  • Meal allowance
  • Semi-annual bonus
  • Glasses/lenses reimbursement





Shape the evolution.


We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.


Learn more about life at Worldline at


We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.


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